The Italian National ID Card/Carta d'Identità can be obtained from the City of Milano’s Registry Office/Anagrafe.

The ID Card is issued to all residents. To get the ID Card you must have registered for residence.

Once you are in Milano, and successfully applied for residence, you may obtain the Municipal ID Card by registering online for an in-person appointment at the City Registry.

 

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Who can get the Italian ID card

Any citizen who is successfully registered as resident in Milano and in Italy, can apply and get an Italian ID card.

ID card allows you also secure login in public administration websites and platforms.

Non-italian citizens will get an ID marked as "not valid for crossing border"

How to apply for the Italian ID Card

Take an in-person appointment on the Municipality of Milano website.

  • Choose the section "Prenota il tuo appuntamento" > "Rinnovo e nuova emissione" and then lick on the link "Clicca e prenota l'appuntamento"
  • Choose "Procedi senza registrazione", fill in the form with your details and e-mail, you will get a confirmation e-mail. Click on the verification link and you will get access to the booking platform.
  • Choose the service "Carta di Identità elettronica" > "Sportello"
  • Type your tax code and proceed to choose an available slot on the calendar.
  • Provide your details and confirm twice.
  • You will get the appointment confirmation 

 

On your appointment at the City Registry office

and delivery of the card

On the day of your appointment, check in 5 minutes in advance at the Registry front office with your appointment confirmation, the operator at the entrance will give you a call number in order to proceed to your counter.

You will need to provide:

  • ID (such as Passport or EU ID) 
  • your Tax Code/Codice Fiscale certificate or card or your National health card/Tessera sanitaria,
  • your Residence Permit card /Permesso di Soggiorno (or the expired card plus the receipt for the renewal, if applicable of course!) 
  • a passport-sized photo, white background. 

The cost for the ID card is 22,20 to be paid during the appointment in cash or card.

Your fingerprints will be taken, encoded and stored securely on the card to certify that it belongs to you. 

As a result, a receipt/temporay ID will be given to you. Another page contains the first part of the card PIN

Processing and delivery of the card takes ten working days. You will have it delivered at home (you must pick it up in person, or give the Anagrafe officer the name and ID copy of a delegate).. The receipt and a valid ID are needed to pick it up.

If the delivery fails, the card will return to the City registry office where you applied, usually in a month.

The Municipal ID Card is valid for 10 years for adults, after that it must be renewed with the same procedure.

Fun fact: the expiration date is set on your birthday, allowing better memorisation of the date and with the purpose to spread the requests of renewals evenly over the year.

For more information about getting the Municipal ID Card, please consult the Municipality website

the Pin for the ID card and CieID app

keep the letters that you get at the Registry and attached to the card

The ID card can be used to access public administration websites, by entering a PIN and tapping your card on your smartphone with the CieID authentication app. The first part of your PIN is on a document the City Registry official gives to you when applying for the ID card (along with the temporary document/receipt) and the second part is in the letter attached to the ID card. Keep these documents in a safe place!