You can submit your application to the City Registry in person: book an appointment for applying in person in one of the City Registry offices by calling the City’s citizen care number 02.02.02. They also speak English. 

Nevertheless our suggestion is to register online on a dedicated platform for international citizens coming from abroad. You will upload a scan of the documents and get the registration receipt via email. 

To register as resident, depending on whether you are an EU or non-EU citizen, you’ll need to provide different documents (.pdf format).  

Here are the documents valid for everyone (EU and non-EU) , while in the downloadable files at the bottom of the paragraph, you will find specific documents divided for non-EU and EU citizens. Click here for the detailed list (ITA) 

Basic documents valid for EU and NON-EU citizens: 

• valid passport/EU ID 
• tax code (certificate or card) 
• your lease contract (bearing all the signatures) and/or registered contract at the Revenue Agency (Agenzia delle Entrate), OR property deed (Documento attestante il rogito), OR a declaration of consent by your host to take residence in their home (download the form) 
• Should you have any family members: you need to provide a copy of the original documents, translated and legalized, proving the civil status and family composition. Documents are translated and legalized by the Italian embassy or consulate in your home country.  

N.B. a) Within the Vienna Convention of September 8, 1976, it is possible to issue multilingual extracts to prove the date and place of birth, marriage, and death, without the need for translation. The extracts must be accepted within the territory of each of the States adhering to the Convention itself without legalization or equivalent formalities. List of adhering States: Austria, Belgio, Bosnia-Erzegovina, Bulgaria, Capo Verde, Croazia, Estonia, Francia, Germania, Italia, Lituania, Lussemburgo, Macedonia del Nord, Moldova, Montenegro, Paesi Bassi, Polonia, Portogallo, Romania, Serbia, Slovenia, Spagna, Svizzera, Turchia. 

b) In countries that have ratified the Hague Convention of October 5, 1961, concerning the Abolition of the Requirement of Legalization for Foreign Public Documents, the need for legalization of acts and documents issued by foreign authorities is replaced by another formality: the affixing of an "apostille". Hence, an individual coming from a country that has ratified this Convention does not need to visit the Consular Representation to request legalization. Instead, they can approach the competent domestic authority designated by each state, to obtain the apostille affixed to the document. Once this procedure is completed, the document is recognized in Italy. See full list of adhering States 

• Visit the online dedicated platform 
• Click on “Inizia nuova richiesta” 

• You will be directed to an application platform where you can register yourself. Click on "Registrati al servizio", provide your name, surname (exactly as they appear on your ID), and email address. 
• Check your inbox and click on the confirmation link that the system sent you 
• Access the application platform with your email and password 
• The platform consists in several tabs, each addressing a specific topic and being context-responsive (based on your answers, it will prompt you for the relevant data and documents) 
• You can start filling in the application, save it for later, and resume your work at a convenient time (e.g., if you need to retrieve or scan additional data). Importantly, if some documents and data are insufficient, the City Registry officers may permit you to supplement the documentation and information through the same application form, ensuring you don't lose your previous work. 
• After confirming and saving each tab on the application platform (Salva e Prosegui), you can review and confirm the entire application. 
• Upload the signed document along with a scan of your ID/Passport and submit it

• After submission, an officer will revise your application 
• In case of missing, insufficient, or unreadable information, the officers will notify you, explaining the required changes to be made to the application 
• You will have the opportunity to edit the application again. Once you have completed it with the correct information/documentation, you can reconfirm each tab in the form and repeat the submission process 
• If all documentation is in order, the officer will send you a PDF letter confirming the initiation of the process. This letter includes a protocol number and a date, marking the commencement of your residency in Milano! 
• The administration requires up to 45 days to assess your residency requirements and conduct a home visit 
• A Municipal officer (Messo Comunale) will visit your residence to certify your actual living arrangements. Upon successful completion of the process, you will be notified of the acceptance of your residency application. 

Tip: Facilitate the officer's inspection by providing an accurate address (including stair number and floor) and ensuring your name is on the intercom and mailbox (refer to the box on the previous page). 

• Inspections can occur at any time during working days. If you are not at home, the officer will leave a missed visit slip in the mailbox, along with a telephone number to call to complete the inspection. 
• If everything is in order, you will receive no further communication, unless your residency is denied. 

Residence has no expiration and is valid until you move to another City. 

You need to update your residence records by 20 days each time you move to a new address or a new town. You can do so online on the national platform ANPR, or by making an appointment in person at the city registry. If family members are joining you later in the same house, they can register their residence and provide your details and endorsement to be registered under the same family record.