SPECIAL SERVICES FOR MOBILITY
Here you can find information for disabled passengers who wish to travel through the city
In Milan authorised vehicles may:
- park in the designated areas for persons with disabilities;
- park in areas reserved for residents (marked with yellow lines);
- park free of charge in all public parking areas both in the blue line areas and in disabled parking areas;
- circulate in the limited traffic zone (ZTL);
- circulate in lanes reserved for public transport;
- access Area C free of charge.
The authorised badge must be requested at the Servizio Sportello Unico per la Mobilità - Ufficio Pass Disabili of the Comune di Milano, in the Salone dell'Anagrafe, via F. Pecorari, 3.
Opening hours: from Monday to Friday. 9:00-12:00 (help desk).
Infoline Comune di Milano. Tel +39020202
For further information please consult the Milano Mobilità website.
For information on accessibility to metro stations and other lines call the Atm Infoline number +390248607607, accessible every day from 7:30 to 19:30.
Disabled passengers who wish to travel by train can benefit from tariff reductions. Full information is available relative to the types of reductions offered.
Trenord has introduced a certain number of new carriages that are designed for disabled travelers, as they are equipped with flat ramps that lower to the height of the platform (60 cm) and have easily accessible toilets.
Customers are required to book assistance by phoning the Customer Care number 199151152.
In Milan there are various transport companies that offer a taxi service for disabled passengers. They have minivans available with a hydraulic platform equipped for transporting wheelchairs. The journey must be booked by phone, preferably with 48 hours advance notice. On the Aias (Italian Association of Assistance for the Disabled) website “Milano per tutti” (Milan for everyone) a database gives the accessibility to public places in every area of the city including hotels, restaurants, bars, cinemas and public transport. It gives further information on the presence of parking spaces, elevators and stair ramps.
MILANO PER TUTTI
The official website with useful information for tourists with disabilities and with special needs. Like most major cities, Milano isn’t totally barrier free, but not impossible to visit for people with disabilities: having the right information it is possible to visit it and its main touristic attractions.
ACCESSIBLE ITINERARIES TO DISCOVER THE BEAUTY OF MILANO
For each itinerary we provide a brief description of the most interesting places to visit and information about footpaths accessibility. Clicking on museums and monuments it is possible to have more contents about their accessibility and usability.
ACCESS FOR BLIND AND DEAF VISITORS IN 15 MILANESE CHURCHES
Fifteen of the most beautiful churches in Milan are now accessible to all visitors through the use of multisensory and multimedia panels that have been installed to aid the visually impaired, the blind and persons with slight visual impairment.