You can find here useful information on different topics for your visit. Scroll the page and choose your topic of interest.

Where to buy stamps

  • At tobacco shops it is possible to find the state monopoly stamps. To send your mail please use the normal red mail boxes located in any trafficked area.
  • At tobacco and souvenir shops it is possible to find GPS stamps that can be traced online. Mail boxes in this case are yellow, located outside any shop that sells those stamps.
  • At philatelic spaces by post offices, it is possible to find all kinds of collectable stamps.

Water, fountains, swimming pools

  • Vedovelle: the so called Vedovelle (little widows), or Draghi Verdi (green dragons) are one of the symbols of Milano. They are little fountains in cast iron, with a curved faucet reminding of a dragon head. They are located everywhere in the city. The water in Milano is drinkable, good, safe and controlled.
  • Here you can find Milano's most beautiful fountains: in Milano it is forbidden to bathe in public fountains during hot summer days.
  • Outdoor bathing establishments to practice sports and freshen up a bit during the summer: info here.

Kids' areas

For our little ones and their parents the Comune di Milano has made available some happy popping areas complete with baby changing tables, containers for diapers and breastfeeding chairs.  


Many parks have playgrounds for kids to play and have fun.

Our pets are welcome

Current rules and regulations contemplate the use of muzzle and leash for dogs of medium and big size on the road as well as on public transports.


In the main city parks, there are areas where our dogs can run free in the respect of other guests.

Can I smoke in the open air?

Since January 1st 2021 smoking is forbidden in the spaces listed below



  • in public green areas, except where it is possible to maintain a distance of 10 meters from other people;
  • in playground areas, sports areas or in other areas dedicated to kids' recreational activities;
  • by public transport stops, including taxi stops, within a 10-meter distance from the corresponding shelters and signals; 
  • in cemeteries; 
  • in dog areas; 
  • in any kind of sports structure, included areas reserved for the public. 


From January 1st 2025 smoking will be forbidden in all public areas, including streets, except in isolated spaces where it is possible to keep a distance of 10 meters from other people. 


To use the toilet in bars and cafés people normally have to take at least a coffee, to thank the personnel for their kindness.


Free toilets can be found

  • in the Cortile della Rocchetta at the Castello Sforzesco (9am-5.15pm)
  • inside Palazzo Reale (open during big exhibitions)
  • inside some big department stores


Paying toilets can be found

  • inside train stations
  • inside some underground stations
  • in the city center along the wall of the Duomo

Opening hours of banks, shops and post offices

Banks are generally open from Monday to Friday from 08.30 a.m. to 01.30 p.m. and from 03.30 p.m. to 04.30 p.m.; some have no lunch break.


According to each area, post offices are open from Monday to Friday from 08.20 a.m. to 07.05 p.m., on Saturday from 08.20 a.m. to 01.35 p.m., closed on Sunday (for example the post office in via Cordusio 4 in the City Center), or only in the morning from Monday to Saturday from 08.20 a.m. to 01.35 p.m. (for example the post office at the Stazione Centrale inside the train station).


Shops in the city centre and in shopping streets are generally open from  09.30/10.00 a.m. to 08.00/09.00 p.m. 7 days a week. In other areas, they are closed for lunch break and on holidays.

Shopping centres and department stores have prolonged opening times.

Money exchange

It is possible to exchange money:


  • at post offices, exchange offices at airports and in some hotels. At banks, the exchange is suject to a registration procedure according the current rules and regulations.
  • in the city centre, showing a passport or an identity card it is possible to exchange money at Banca Ponti, in Piazza Duomo 19, generally open from Monday to Friday from 08.30 a.m. to 01.30 p.m. and from 03.30 p.m. to 04.30 p.m.
  • there are also private exchange offices located in the most touristic areas of the city. Before exchanging money, though, please verify what commission charges they are adopting.

Lost and Found

Have you lost your wallet, purse or something else? To find out if the object has been found, use the online service or go to the counter.