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YesMilano City Pass

Museums, attractions and public transport all in one app. The YesMilano City Pass is now online. It’s the digital key opening the gates of Milano for 3 whole days. It’s an entirely new tool to visit the city, an ideal travel companion for tourists organizing their visit to Milano.


YesMilano City Pass, available in two price options, Standard and All Inclusive, gives you complete access to Milano’s system of public transportation managed by Azienda Trasporti Milanesi (ATM) for 3 days and simplifies the access to Duomo and many museums.


The Standard version of the pass has a retail price of €60 and includes 3-day travel in the metro subway system and all of public transport (trams, buses, S trains), while giving right to entry to the Duomo (Terraces, Museum, Basilica), and the permanent collections of 6 Civic Museums (Gallery of Modern Art, Museums of Castello Sforzesco, Archaeological Museum, Museum of the Twentieth Century, Museum of Natural History and Civic Aquarium) plus entry in one of 6 affiliated museums: Triennale Design Museum, Leonardo Da Vinci Museum of Science and Technology, Museo Poldi Pezzoli, Pinacoteca Ambrosiana, Villa Necchi Campiglio, and Museo Teatro alla Scala.


The All-Inclusive option instead costs €90 and covers public transportation for 3 days and visits to to the Duomo (Terraces, Museum, Basilica), the 6 Civic Museums, and all the 6 affiliated museums.


The YesMilano City Pass also offers self-guided tours and multilingual commentarycustomizable thematic itineraries, and audio guides to explore the city in all its dimensions. 


For information and queries relating to the YesMilano City Pass, please write to:

Tourist Information - Infopoints

The operators of the two official Milano Info Points are happy to assist you by giving you competent advice for your stay in the city.

You can find information and answers to all questions for your Milano visit regarding tourist attractions, city events, day trips, and much more, free city maps and multilingual brochures for the discovery of Milan, its surroundings and the main tourist destinations in Lombardy, tips about cultural promotions, the various museum cards and the cheapest ticket formulas for public transportation, proposals for customized itineraries designed on specific needs and requests.

In addition, the YesMilano Tourism Space in Via Mercanti hosts promotional and cultural events.


Addresses and opening hours:


Piazza Duomo 14

Monday to Friday 10:00 - 18:00

Saturday, Sunday and Holidays 10:00 - 14:00


YESMILANO Tourism Space

Via dei Mercanti 8

Monday to Friday 10:00 - 18:00

Saturday, Sunday and Holidays 14:30 - 18:00


For information and queries relating to the YesMilano City Pass, please write to:

Tourist tax

Everyone staying in Milano, even for just one night, must pay a tourist tax directly to their accommodation provider.


The amount due varies according to the type of provider and is applied to each person for every day of their stay.

Find your tourist guide

In Italy, by law, only authorized professionals are allowed to work as tourist guides. Anyone willing to pursue this activity must previously have qualified for it.

Recognizing an authorized guide is easy. Professionals are required to always have their Personal Identification Badge on display, showing their full name, speaking foreign languages, and a photo.


A professional tourist guide, thanks to an in-depth study of the relevant subjects and constant updating, is in the best position to guarantee a valuable tourist experience, engaging visitors with a lively narration rich in relevant information as well as local curiosities. The Trade Association that counts the largest number of tourist guides in Milano is ConfGuide-GITEC, which is part of Confcommercio MI-LO-MB.


GITEC-associated tourist guides are all operational and participate in continuous training activities in order to be fully informed on upcoming events, exhibitions and cultural/tourist initiatives in the city.

Click below to find the references of GITEC-associated professional tourist guides: e-mail address, telephone number, spoken foreign languages, specific expertise and other relevant information.

Drinking water, fountains and swimming pools

As you enjoy going around the city, you can quench your thirst at the many public fountains, a small gesture maybe but one that also makes your visit more sustainable.


The Vedovelle, aka the Green Dragons, are one of the symbols of Milano. These cast-iron fountains, with their curved taps that evoke the shape of a dragon's head, can be found in all the city’s districts. Milano's water is safe, drinkable and tastes good.


Here’s a list of the city’s monumental fountains: please note that it is forbidden to bathe in the public fountains in Milano during the hot summer season.


If, on the other hand, you need information on the outdoor bathing facilities for playing sports or for cooling off in the summer, you can find all the details here.

Milano with children

If you want to find out what to do with kids in Milano, check out our dedicated page of the best child-friendly museums, the outdoor spaces and parks with equipped play areas, as well as the rules for traveling on public transport (under-14s travel for free).

Museums and free activities in Milano

Many museums in Milano are free every day, or on set days.


Besides museums, there are many things you can do for free in the city. Here we have put together 10 of the best.

Our pets are welcome

Current rules and regulations contemplate the use of muzzle and leash for dogs of medium and big size on the road as well as on public transports.


In the main city parks, there are areas where our dogs can run free in the respect of other guests.

Can I smoke outdoors?

In Milano, it is forbidden to smoke outdoors in many places: in the city’s public paths, except where the smoker stands at least at a ten-meter distance from other people; in play areas or spaces dedicated to children’s sport or recreation; at public transport stops, including taxi stops, up to a distance of 10 meters from the related shelters and signage; in cemeteries; in dog areas, and in all types of sports facilities comprising their public areas.


Starting from January 1st 2025, the smoking ban will be extended to all public areas, including streets, except in isolated places where a distance of at least 10 meters from other people can be maintained.


To use the toilet in bars and cafés people normally have to take at least a coffee, to thank the personnel for their kindness.


Free toilets can be found in the Cortile della Rocchetta at the Castello Sforzesco (9:00 am - 5:15 pm), inside Palazzo Reale (open during big exhibitions) and inside some big department stores.


Paying toilets can be found inside train stations, inside some underground stations and in the city center along the wall of the Duomo.

Opening hours of banks, shops and post offices

Banks are generally open from Monday to Friday from 08.30 a.m. to 01.30 p.m. and from 03.30 p.m. to 04.30 p.m.; some have no lunch break.


According to each area, post offices are open from Monday to Friday from 08.20 a.m. to 07.05 p.m., on Saturday from 08.20 a.m. to 01.35 p.m., closed on Sunday (for example the post office in via Cordusio 4 in the City Center), or only in the morning from Monday to Saturday from 08.20 a.m. to 01.35 p.m. (for example the post office at the Stazione Centrale inside the train station).


Shops in the city centre and in shopping streets are generally open from  09.30/10.00 a.m. to 08.00/09.00 p.m. 7 days a week. In other areas, they are closed for lunch break and on holidays.

Shopping centres and department stores have prolonged opening times.

Where to buy stamps

  • At tobacco shops it is possible to find the state monopoly stamps. To send your mail please use the normal red mail boxes located in any trafficked area.
  • At tobacco and souvenir shops it is possible to find GPS stamps that can be traced online. Mail boxes in this case are yellow, located outside any shop that sells those stamps.
  • At philatelic spaces by post offices, it is possible to find all kinds of collectable stamps.

Money exchange

It is possible to exchange money:


  • at post offices, exchange offices at airports and in some hotels. At banks, the exchange is suject to a registration procedure according the current rules and regulations.
  • in the city centre, showing a passport or an identity card it is possible to exchange money at Banca Ponti, in Piazza Duomo 19, generally open from Monday to Friday from 08.30 a.m. to 01.30 p.m. and from 03.30 p.m. to 04.30 p.m.
  • there are also private exchange offices located in the most touristic areas of the city. Before exchanging money, though, please verify what commission charges they are adopting.

Lost and Found

Have you lost your wallet, purse or something else? To find out if the object has been found, use the online service or go to the counter.

Emergencies and useful contacts

Dial 112 for all emergency services throughout Italy.


For the Guardia medica (Emergency Medical Service) or the Servizio notturno di Continuità Assistenziale (Out of Hours Medical Service) dial 116117 from Monday to Friday from 8:00 pm to 8:00 am; 24/24 on holidays and pre-holidays.


The Milanese pharmacies are generally open from Monday to Friday 08:30 am / 1:30 pm - 2:30 pm / 7:30 pm and Saturday 8:30 am / 1:30 pm. There are also pharmacies open 24/7. Even when closed, all pharmacies display a list of open ones in the city.
For times of pharmacies on duty in Milano and in the Lombardy Region go to


A medicine home delivery service is available for non-urgent medications for persons who are incapacitated: call 800 189 521 from Monday to Friday, from 09:00 am to 5:30 pm.


To contact the Municipality of Milano (Comune di Milano) dial 020202, for the Lombardy Region (Regione Lombardia) dial 02 67651.

YesMilano City Pass

Museums, attractions and public transport all in one pass