The Bergamo Orio al Serio airport is accessible to passengers with disabilities. It has accessible elevators and restrooms and tactile pavings for blind passengers.

HOT TO GET THERE BY BUS

Bergamo Orio al Serio Airport is 50 km from Milano. 

Various bus companies connect the airport to Milano Central Station, with terminus in Piazza Luigi di Savoia:

• Orioshuttle (http://www.orioshuttle.com/_eng/) some of its buses are equipped with a platform that allows transport of passengers in wheelchairs. The service must be requested at least 48 hours in advance; reservations can be made online at http://www.orioshuttle.com/_eng/Servizio-disabili.cfm
  We recommend being at the stop 10 minutes before the bus departure time.
• Terravision (https://www.terravision.eu/airport_transfer/bus-bergamo-airport-milan/?noredirect=en_US) has some buses equipped with a platform that allows transport of passengers in wheelchairs. It is necessary to book online and forward the reservation to the staff at least 7 days before the trip by sending an email to the following address orioarrivi@terravision.eu. 
• Autostradale (https://www.airportbusexpress.it) has some buses equipped for the transport of passengers in wheelchairs. The service must be requested at least 48 hours in advance by writing to: nolo@autostradale.com 

HOT TO GET THERE BY CAR

Orio al Serio can be reached by car from Milano driving along the A4 motorway, direction Venice, Bergamo exit. 

All airport car parks have parking lots reserved for passengers with disabilities; the parking spaces delimited by barriers at the P1H parking lot (inside the P1 car park) and the parking spaces delimited by barriers at the P2H parking lot are reserved and free of charge (inside the P2 car park). There are reserved parking spaces also at the P3 outdoor car park.
Parking lots in P1 (outside of P1H) and in P2 car parks (outside of P2H) can be used at a charge.

To qualify for free parking, you must show at the manned cash desk: the carpark receipt, an identity document, the original disabled parking permit and, for stops longer than 6 hours, your flight ticket.

If parking is accessed through an entrance with a Telepass, free parking cannot be granted. 

For further information, please dial + 39 035 45 96 290.

AT THE AIRPORT

The airport is accessible to passengers with disabilities. It has accessible elevators and restrooms and tactile pavings for blind passengers.

The assistance service for people with reduced mobility (Sala Amica) can be contacted from the long-term parking cash desk, from the airport entrance where the blind route starts or from the information office. In case of malfunction, Sala Amica can be contacted from the registration desks, at the public information desk or by calling the following telephone number: +39 035 326357.

For more information for passengers with reduced mobility, please visit https://www.milanbergamoairport.it/en/limited-mobility/.

The airport management company, in collaboration with ENAC and some associations of people with disabilities, has implemented a project to facilitate the stay in the airport and the air travel of people with autism.

For more information, you can download the guide at https://www.milanbergamoairport.it/rfile/ORG9jc0RvY3VtZW50O2ZpbGVfaXQ7NjY2O2RlZmF1bHQ%3D___8c69ba9b.pdf

CONTACTS

Website: https://www.milanbergamoairport.it/it/
Call center: +39 035 326323
For information on the services offered to passengers with disabilities, please visit https://www.milanbergamoairport.it/it/mobilita-ridotta/